Privacy Policy

We may collect personal information that you provide directly to us, including but not limited to:

• First name and last name
• Email address
• Phone number
• Street address or project address
• City, state, and ZIP code
• Service type requested
• Project details or comments
• Any other information you submit through our website forms, phone calls, emails, or other communications

We may also collect information automatically when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visit
• Referring website
• Cookies and similar tracking information
• Interaction with forms, links, buttons, or advertisements

We may use cookies, pixels, web beacons, analytics tools, advertising tools, and similar technologies to improve the website, understand visitor activity, measure advertising performance, and provide a better user experience.

Most browsers allow you to refuse or delete cookies. If you disable cookies, some parts of the website may not work correctly.

We may use third-party tools and service providers for analytics, advertising, form tracking, lead verification, fraud prevention, call tracking, and website performance. These third parties may collect information through cookies, pixels, or similar technologies.

Third-party providers may have their own privacy policies that explain how they collect and use information.

We may use the information we collect to:

• Respond to your service request
• Connect you with contractors, service providers, partners, or professionals
• Contact you about your home improvement project
• Send calls, texts, emails, or other communications related to your inquiry
• Confirm, schedule, or follow up on your requested service
• Provide customer support
• Improve our website, services, forms, and advertising
• Analyze website traffic and user behavior
• Prevent fraud, abuse, or unauthorized activity
• Comply with legal obligations
• Enforce our Terms and Conditions
• Manage our business operations

By submitting a form on our website, you agree that Dream Home Upgrade, its partners, contractors, service providers, marketing partners, or professionals may contact you using the phone number, email address, or other contact information you provide.

You understand that you may be contacted by phone call, email, text message, or automated technology, including prerecorded messages, artificial voice, autodialed calls, or SMS messages, even if your number is listed on a federal, state, or internal Do Not Call list.

Consent is not a condition of purchasing any product or service.

We may share your personal information with:

• Contractors, professionals, or home improvement service providers
• Marketing partners
• Lead buyers or partner networks
• Call centers or customer support providers
• Form submission and lead verification providers
• Advertising and analytics providers
• Technology, hosting, security, and website service providers
• Business partners that help fulfill your request
• Legal, regulatory, or law enforcement authorities when required

When you submit a service request, you authorize us to share your information with professionals and partners who may contact you about your requested project.

In some cases, Dream Home Upgrade may share, transfer, rent, or sell lead information, including contact details and project details, to contractors, professionals, lead buyers, marketing partners, or partner networks for the purpose of helping fulfill your service request.

Residents of certain states, including California, may have the right to opt out of the sale or sharing of personal information. See the "California Privacy Rights" section below for more information.

Service Providers

We may share information with authorized service providers who perform services for us, such as hosting, analytics, advertising, customer support, form processing, lead verification, email delivery, SMS delivery, fraud protection, and business operations. These providers may access personal information only as needed to perform their services.

Legal Disclosures

We may disclose information when we believe it is necessary to comply with applicable law, respond to subpoenas, court orders, legal requests, or government requests, protect our rights, property, users, business, or others, prevent fraud, abuse, security issues, or illegal activity, enforce our policies, agreements, and Terms and Conditions, or assist with a business transaction, merger, sale, acquisition, or transfer of assets.

Access or Update Your Information

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you. Some information may already have been shared with third parties, contractors, or partners. In that case, their own privacy policies and retention practices may apply.

Your Choices

You may opt out of promotional emails by following the unsubscribe instructions in the email or by contacting us. You may request not to receive further marketing communications from us by contacting info@dreamhomeupgrade.us.

Please allow reasonable time for us to process your request. Even after an opt-out request, we may still send transactional or service-related messages when permitted by law.

Nevada Privacy Rights

Nevada residents may have the right to opt out of certain sales of covered information. To submit a Nevada privacy request, contact us at info@dreamhomeupgrade.us.

California Privacy Rights

California residents may have additional rights under California privacy laws, including the right to know, access, delete, correct, and opt out of certain sales or sharing of personal information. Please see our California Policy for more information.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 18 years of age. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it.

Visiting Our Website from Outside the United States

Our website is intended for users in the United States. If you access the website from outside the United States, you understand that your information may be transferred to and processed in the United States.

Security

We use reasonable technical, administrative, and organizational safeguards to protect personal information. However, no website, server, database, or internet transmission is completely secure. We cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of information relating to other users.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Updated and Effective" date above. Continued use of the website after changes are posted means you accept the revised Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Dream Home Upgrade
7901 STN STE 300
ST. PETERSBURG, FL 33702
USA

Phone: +1 844 445 2163
Email: info@dreamhomeupgrade.us
Website: dreamhomeupgrade.us