01
Website Covered
This California Privacy Policy applies to personal information collected through dreamhomeupgrade.us.
This California Privacy Policy supplements the Dream Home Upgrade Privacy Policy and applies only to residents of the State of California.
This notice explains how Dream Home Upgrade ("Dream Home Upgrade," "we," "us," or "our") collects, uses, discloses, shares, and sells personal information of California residents, and explains rights available under applicable California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act.
02
Contact for California Privacy Requests
California residents may contact us using the following methods:
Dream Home Upgrade
7901 STN STE 300
ST. PETERSBURG, FL 33702
USA
Phone: +1 844 445 2163
Email: info@dreamhomeupgrade.us
03
Categories of Personal Information We Collect
In the past twelve (12) months, we may have collected the following categories of personal information:
A. Identifiers
Examples: Name, alias, postal address, email address, phone number, IP address, online identifier, device identifier, and similar identifiers.
Collected: Yes
B. California Customer Records Information
Examples: Name, address, phone number, email address, and other information submitted through forms.
Collected: Yes
C. Protected Classification Characteristics
Examples: Information such as age or similar information if voluntarily provided or inferred.
Collected: Not intentionally collected
D. Commercial Information
Examples: Records of services requested, products or services considered, project type, home improvement interest, contractor request, or service inquiry.
Collected: Yes
E. Internet or Similar Network Activity
Examples: Browsing activity, search activity, interaction with our website, forms, advertisements, or online tools.
Collected: Yes
F. Geolocation Data
Examples: Approximate location based on IP address or ZIP code provided in a form.
Collected: Yes
G. Professional or Employment-Related Information
Examples: Information submitted if a contractor, professional, or business partner contacts us.
Collected: Yes, when voluntarily provided
H. Inferences
Examples: Preferences, interests, service needs, or project intent based on your website activity or submitted request.
Collected: Yes
04
Sources of Personal Information
We may collect personal information from:
- You directly through website forms
- You through phone calls, emails, text messages, or other communications
- Your device or browser
- Cookies, pixels, analytics tools, and tracking technologies
- Advertising partners
- Lead verification tools
- Marketing partners
- Service providers
- Contractors or professional partners
- Data partners or third-party sources, where permitted by law
05
Business or Commercial Purposes for Collecting Personal Information
We may collect, use, disclose, share, or sell personal information for the following purposes:
- To respond to your home improvement service request
- To connect you with contractors, professionals, partners, or service providers
- To contact you by phone, email, SMS, or other communication methods
- To provide estimates, scheduling support, or project follow-up
- To operate and improve our website
- To verify leads and prevent fraud
- To deliver advertising and marketing
- To analyze website traffic and form activity
- To personalize website content and advertisements
- To comply with legal requirements
- To enforce our Terms and Conditions
- To protect our rights, safety, business, users, and partners
- To perform business operations, reporting, and recordkeeping
06
Categories of Third Parties to Whom We Disclose Personal Information
We may disclose personal information to:
- Contractors and home improvement professionals
- Lead buyers and partner networks
- Marketing partners
- Advertising networks
- Analytics providers
- Website hosting providers
- Form processing providers
- Lead verification providers
- Call tracking and SMS providers
- Customer support providers
- Security and fraud prevention providers
- Legal, regulatory, or government authorities
- Business partners involved in a merger, acquisition, or asset transfer
07
Sale or Sharing of Personal Information
Dream Home Upgrade may sell or share personal information, including identifiers, contact information, service request details, internet activity, and commercial information, to contractors, professionals, lead buyers, marketing partners, or partner networks for the purpose of fulfilling your service request and providing relevant offers.
California residents have the right to opt out of the sale or sharing of personal information.
To opt out, contact us at info@dreamhomeupgrade.us. You may also call +1 844 445 2163.
08
Personal Information Sold or Shared in the Past 12 Months
In the past twelve (12) months, we may have sold or shared the following categories of personal information:
- Identifiers
- California customer records information
- Commercial information
- Internet or similar network activity
- Approximate geolocation data
- Inferences related to service interests
Categories of third parties that may have received this information include contractors, home improvement professionals, lead buyers, partner networks, marketing partners, advertising partners, and service providers.
09
Personal Information Disclosed for Business Purposes
In the past twelve (12) months, we may have disclosed the following categories of personal information for business purposes:
- Identifiers
- California customer records information
- Commercial information
- Internet or similar network activity
- Approximate geolocation data
- Professional or employment-related information
- Inferences
10
Your California Privacy Rights
California residents may have the following rights:
Right to Know
You may request that we disclose the categories of personal information we collected, the categories of sources from which we collected personal information, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclosed personal information, and the specific pieces of personal information we collected about you.
Right to Delete
You may request that we delete personal information we collected from you, subject to legal exceptions.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
You may request that we do not sell or share your personal information.
Right to Limit Use of Sensitive Personal Information
If we collect sensitive personal information, you may have the right to limit certain uses of that information. We do not intentionally collect sensitive personal information for purposes that require a limitation right, unless disclosed at the time of collection.
Right to Non-Discrimination
We will not discriminate against you for exercising your California privacy rights.
11
How to Submit a California Privacy Request
To exercise your California privacy rights, contact us by:
Email: info@dreamhomeupgrade.us
Phone: +1 844 445 2163
Mail: Dream Home Upgrade, 7901 STN STE 300, ST. PETERSBURG, FL 33702, USA
Verification of Requests
Before responding to a privacy request, we may need to verify your identity. We may ask you to provide information that matches records we maintain, such as your name, email address, phone number, ZIP code, or other details. We will only use information provided for verification to confirm your identity or authority to make the request.
Authorized Agents
You may authorize another person or business registered with the California Secretary of State to make a privacy request on your behalf. We may require proof that you gave the authorized agent permission to act for you. We may also require you to verify your identity directly with us.
Response Timing
We will respond to verifiable California privacy requests within the time required by applicable law. If we need more time, we will notify you.
12
Children, Retention, Changes, and Contact
Children's Privacy
We do not knowingly sell or share personal information of consumers under 16 years of age.
Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and operate our business.
Changes to This California Privacy Policy
We may update this California Privacy Policy from time to time. When we update it, we will revise the "Last Updated" date.
Contact Information
For questions or comments about this California Privacy Policy, contact:
Dream Home Upgrade
7901 STN STE 300
ST. PETERSBURG, FL 33702
USA
Phone: +1 844 445 2163
Email: info@dreamhomeupgrade.us
Website: dreamhomeupgrade.us
California privacy request?
Use the contact information above to reach us about your California privacy rights.